This is one of my most favorite videos! I share this with my team at least once a semester because I genuinely want them to recognize that they are world changers! That they may NEVER know the impact they have had on one of their students’ lives, but undoubtedly, there is a student out there who remembers them as the one who helped redirect their lives.
I am so excited to see this video here in the capstone course. It actually about made me tear up thinking about how this message being here in our final course of the program. I know I have said it before, but I think I will be saying it for a long time to come. I never dreamed I would be where I am today when I took the leap of faith to start this program. I thought I might end up with a degree, but I never considered what that might change about my professional life. I pictured myself doing the same job and continuing to help students in the advising capacity I was comfortable in for the last ten years.
This program, COVA, and CSLE have opened doors and a perspective on how I can help change the world. A little less than 1/2 way through the program, the ADL program made me confident enough to apply for a leadership position. Now, I am a “leader of leaders,” as 4DX described it. I have had senior positions within advising units, but this is my first time being the boss. I went from being a lead surgery scheduler (team of four) and an advising coordinator (team of five) to an associate director (team of 19 advisors, 2 admins, and 4 student workers). Thanks to Crucial Conversations and Influencer, I have stepped into my leadership role and operate from a position I believe can help us all join together to become catalysts for change. I will honestly report that I have not pushed my innovation idea in my new role because this first year has been about winning trust and observing the impacts that change can have on our advising unit. I assumed my role with a team with no leadership for several months (the entire leadership team quit together). The advising department was undergoing an ongoing restructuring, and there was now a new hierarchy. The advising unit was previously structured around individuals specializing in advising specific majors. This resulted in islands where individuals were experts on a single program or two. Instead, under my leadership, we were transitioning into teams of advisors who were specialists in clusters of similar majors.
As we have learned in the program, change is not typically well received, and we were asking these people to jump in with both feet on change at every turn. I have lost eight employees in my first year. Talk about heartbreaking. As someone new to leadership, it would be very easy to take this personally, but instead, I have recognized that I am building a team of visionaries. Those who stick it out through the leadership and structure change will be willing to take on this innovation project with me.
As I have brought in new team members, I plant the seeds for my innovation idea and ask that they join me in making observations with their fresh perspectives to help change the “this is how we’ve always done this” culture that tends to exist in higher education. It has been affirming to hear from them how much they believe the innovation ideas that will help us flip advising would have helped their educational journey. Many of my newest members are recent graduates. I have weekly meetings with my leadership team (four advising coordinators), and we have developed a great collaboration of a safe space to share challenges and explore opportunities for our advising unit.
Since I was transitioning into my new role in a new department, I did not push to also try to change how the team was advising. Nonetheless, this investment of time has allowed me to reflect on the most effective ways to phase into my innovation ideas. For example, we had an admitted student day event this past March, and I created a how-to video that the department is still using to show students how to register for the classes planned with their advisor. While this seems so simplistic, this was something our area has lacked. The program and my innovation helped me see that the most effective way to assist our leaders is to provide multiple inputs/formats so that they can each find what works best for them and their learning preferences. Internally, I have worked to create a team culture. I have allowed team leaders to select team colors. I have made all of the signage at events match these colors. I now have an incoming cohort of students who only know this restructured version of advising.
I hope the next incoming cohort (Fall 2024) will be phase two of my innovation plans. I want to continue implementing aspects of the flipped advising approach as I bring in additional collaborators from my advising unit and other stakeholders from the campus. I knew that taking on grad school, a new job, my first true leadership position, and an innovation would be too much. Instead, I have implemented several aspects that assisted me in my advising role and serve as an example of the potential. I have also learned so much about leadership through the program. I hope to begin the new year with a true 4DX approach with the team. We close for two weeks at the end of December, so I think I will send my leadership team home for the break with an assignment to come back in the new year ready to propose a wildly important goal for their team. I will also have to spend the break considering my wildly important goal (flipping advising) and the lead measures that will impact that goal. I really want to give each leadership team member a copy of 4DX in hopes they will read it over the break, but I am so resistant to the idea of being “that boss” who assigns homework. I used to hear of bosses who did that, and I would get offended at the idea. I am still trying to find a way to get through the material together in the workday so that I am not implying they should give up any of their personal time.
Honestly, I would love to send them all through the ADL program!
Innovation updates/Future Plans:
I have a working pilot of my innovation – an online advising resource at advising.blog, but I no longer advise those programs, so I am considering reworking the resources to include more programs and a section for undergrads vs. grads. I told my old department and the advisors working with my prior programs that they could continue referring students to my eP, but I do not think they have done so. I included my eP link in all correspondence but have stopped in my new role. I will spend the first part of my time after the program beefing up the information and resources section to again include my resource with others with the same excitement I did when using it daily in my advising role.
I also enjoyed the instruction designing course I created and can see how that would help us as we onboard new students to the university. I did share my Advising 101 course with a few team members, and I think opening up collaboration opportunities beyond just creating it myself will significantly impact our advising unit and students.
I hope that as I bring more team members into my innovation project and implementation, we will have many suggestions and ideas for future innovation for advising. I will take each of the strategies and skills we learned throughout the program to customize which strategy will fit our next phase/project.






